Executive Diversity Services, Inc.

Inclusive Circles

Best Practices



  • Phases of Organizational Change for Inclusion
    Creating an inclusive work environment is “a journey not a destination”. While training programs are a critical element in organizational change for inclusion, it is not the only element—nor should it be the first. Ideally, organizations begin their transformation with leadership and a strategic plan so that the changes desired can be accomplished and sustained. While these phases may overlap or happen concurrently, each is necessary if the organization wants to create lasting change.
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  • Levels of Diversity Inclusion and Training
    Creating an inclusive work environment is “a journey not a destination”. Ideally, we work with clients to develop multiple levels of customized education. Each level can be divided into multiple sessions with the length of sessions varying based on the organization’s culture, budget and time constraints. Each level includes self awareness exercises, new information, tools, and practice for workplace application. Earlier levels are intended to lay the foundation for understanding and skill development while the more advanced levels are aimed at organizational culture change. This allows continued development of personal cultural competence while also improving the inclusive workplace environment.
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The Inclusive Circles™ process is a powerful approach to helping companies increase productivity and profitability by creating more inclusive environments.

Inclusive environments embrace all participants as a part of the whole.  Difference is seen not as an obstacle to be managed but as an opportunity to connect and enrich not only the individual’s sense of belonging and self-esteem but also the performance of the larger whole.  In a world of accelerating diversity in both workplace and marketplace, maximizing inclusion is a powerful and persistent competitive advantage.

Research done for Fortune magazine’s “100 Best Companies to work for in America” confirmed that inclusive environments:

  • Get more qualified applicants
  • Have lower turnover and reduced health care costs
  • Achieve higher levels of customer satisfaction and loyalty
  • Are more productive and profitable

The Inclusive Circles™ process offers systematic assessment and customized assistance for increasing inclusion in the three arenas critical to productivity and profitability:  customers, leaders/managers/employees, and organizational foundation. 

Customers:  Irrespective of culture, customers return again and again to companies that provide the environment and experiences that make them feel respected and welcome. The Inclusive Circles™ programs increase customer satisfaction and loyalty in an increasingly diverse and global marketplace.

Leaders and Managers who work to create and model inclusion ignite improved performance in the teams and individuals that they lead.  Inclusive Circles™ programs increase leadership cultural competency and capacity to create respectful, inclusive organizational cultures.

Employees who feel a sense of being valued and belonging perform enthusiastically and energetically.  Inclusive Circles™ programs increase employee engagement and productivity in increasingly diverse workplaces.

Organizations that consciously create environments to encourage and sustain inclusion realize measurable bottom line improvements.  Inclusive Circles™ programs that help organizations create these environments through systematic, intentional strategies.

All Inclusive Circles™ programs are delivered by dynamic multi-cultural teams who have recognized real-world management experience and who have developed and delivered critically acclaimed training programs and development processes.  More than 400,000 people have participated in Inclusive Circles™ programs and have consistently rated these offerings at or above 4.5 on a 5-point scale.  Participants commonly provide feedback on Inclusive Circles™ programs like: “best I ever attended”, “thought provoking practical”, “educational and entertaining”. If you want to begin experiencing the persistent competitive advantage that inclusion can produce call today to find out how we can help.

Contact us for a full description of our Inclusive Circles™ process and programs


“I have observed EDS’s staff facilitate retreats, conduct executive coaching, lead strategic planning, and teach employee training sessions. In every instance they delivered the highest possible quality and everyone remarked about how effective their services were.”

Steve Boyd
MacDonald-Boyd & Associates